Step out. We'll handle the route.
Shipping information for Shuvva orders, including processing, delivery estimates, tracking and order support.
For orders below $70.00 USD.
Based on order value.
Before shipment.
After shipment.
Used for processing and delivery estimates.
From checkout to delivery.
Shuvva separates processing time from transit time so the delivery estimate is easier to understand.
Your order is submitted through Shuvva's Shopify checkout.
Orders are normally processed within 1–2 business days. Business days are Monday through Friday.
Tracking information is provided after the order ships and tracking becomes available.
Estimated transit after shipment is 3–5 business days.
Orders placed after the cutoff may start next business day.
The Shuvva daily order cutoff is 2:00 PM GMT-06:00.
Orders placed after that time may begin processing on the next business day.
Business days are Monday through Friday.
Approximately 4–7 business days.
This combines the normal 1–2 business-day processing period with the estimated 3–5 business-day transit period.
Delivery dates are estimates and are not guaranteed arrival dates.
Follow your Shuvva order.
A tracking number is provided after your order ships and tracking information becomes available.
Track Your Order →Check the details before the shoes move.
Customers are responsible for providing a complete and accurate delivery address during checkout.
Contact Shuvva as soon as possible if an address needs correction. Changes cannot be guaranteed once fulfillment or shipment has begun.
Where checkout or a delivery method requires a phone number, provide a valid number that may be used for delivery.
When delivery doesn't move as expected.
Tracking systems may require some time after shipment before the first scan or movement appears.
Weather, transportation conditions, service interruptions, or other shipment conditions may affect estimated delivery.
Check the delivery address, tracking information, delivery location, and with other people at the address who may have accepted the shipment.
Contact us before returning it.
Provide your order number, a description of the issue and photographs when useful for reviewing the problem.
If Shuvva confirms the issue and a return is required, a prepaid return shipping label is provided electronically.
Return & Refund Policy →Request within 24 hours.
Cancellation requests should be submitted within 24 hours of placing the order.
Cancellation cannot be guaranteed after fulfillment or shipment has begun.
Applicable taxes, where required, are calculated and displayed at checkout.
Need help? Contact Shuvva.
Customer support and live chat are available Monday–Friday, 9:00 AM–5:00 PM GMT-06:00.
Email inquiries are normally answered within 24 hours during business days.
Contact Form → support@shuvva.shop 941-392-1340Bradenton, Florida 34203
United States
This business address should not automatically be used as a return address. Contact Shuvva first and follow the return instructions provided for your order.